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How Pearle Vision Made the Switch to a Better Way to Process
While Dr. Siegel's practices weren’t being charged exceptionally high percentage markups, it wasn’t long until the costly hidden fees from using a traditional payment processor and long waits for funding began eating into Pearle Vision’s bottom line. A closer look revealed that he was paying almost 3% extra per transaction in hidden fees and the excessive fees were driving up Pearle Vision’s credit card processing bills every month. With his practices continuing to grow, Dr. Siegel knew he needed a processor that could support his ability to scale his practice and increase his bottom line. “I was in negotiations to acquire another Pearle Vision franchise. There were going to be more transactions and more revenue generated... I wanted a company that could handle all of this seamlessly.”
The Solution: Stax's Integrated Payment Platform
Dr. Siegel’s primary goal was finding a company that had a great reputation, and fair pricing to lower the fees he would be charged. During his search, he learned about the Stax analytics dashboard—a unique feature that provides him with an insightful snapshot of the health of his practices directly within the Stax Platform. Since the switch, Pearle Vision has been able to save over $4,000 a year per location in transaction and processing fees alone. These savings have helped Dr. Siegel successfully scale both practices while also
keeping an eye on their health. Additionally, he was getting paid the following day after his patients paid for their visits. “I am now receiving my transactions the next day and am saving hundreds of dollars each month,” he said. With Stax' commitment to transparency, Dr. Siegal’s practices have been able to continue processing as much as they want without any hidden fees or contracts.